PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of www.freddieandcinnamon.com agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not accept these terms, please do not use this Website.
1. Terms of business
These terms and conditions may be changed at any time. Any changes will apply to any orders placed after the terms and conditions have been updated on our website. The changes will not apply to any order placed before the changes on our website have been made. Care has been taken to ensure that our website and these terms and conditions do not contradict each other. However if there are any contradictions or inconsistencies then these terms and conditions shall apply instead of any inconsistent or contradictory part of our website.
2. The Contract
The payment must be received by us in whole for the price of the goods ordered by you before your order can be accepted. Once we receive the payment you will receive confirmation email from us at the email address you provide in your order form. This is not an Order Acceptance from Freddie & Cinnamon. The acceptance of your order takes place on the despatch to you of the products ordered unless we notify you that we do not accept your order, or you have cancelled your order in accordance with clause 4. Acceptance of your order by us brings into existence a legally binding contract between you and us. The only people entitled to transact through this site are persons aged 18 and over as these are only people entitled to enter into legally binding contracts. Individuals who are unable to perform legally binding contracts for any other reasons are prohibited from ordering goods using this site. Please do not use this website if you do not qualify.
3.1 The prices payable for goods that you order are as set out in our website.
3.1.1 All of our prices are in Pound Sterling. You will be billed in UK Pounds. Currency fluctuations and credit card charges might make a difference to the amount billed on your credit card if you purchase from outside the UK,
4. Cancellation and Return of your order
4.1 Subject to 4.4 below, your contract with us for the goods ordered may be cancelled at any time by you up to the end of seventh working day from the date the ordered goods have been received by you. We do not need to be given any specific reason for the cancellation of your contract nor will you have to pay any penalty.
4.2 In order to cancel your contract we must be notified via e-mail sent to: email@example.com
4.3 You will receive full instructions on how to return unwanted items when you notify us of the required cancellation via e-mail.
4.4 You have right to cancel your contract with us for the goods you have ordered under condition that:
a. The jewellery have not been worn or damaged
b. All security tags are attached to the item as when originally delivered
c. You contacting us within seven days of receipt of your order and receiving a ‘Returns Reference’
4.5 Once we have been notified by you about cancellation of your contract, any amount debited from your credit card will be credited to your account as soon as possible and in any event no later than 30 days of your order UNDER CONDITION you have returned to us the goods in question and we have received them is the condition they were in when delivered to you. If the goods delivered to you are not returned to us, in the way detailed above, we have a right to deduct the direct costs of recovering the goods from the sum to be credited to you.
5. Cancellation by us
5.1 We reserve the right to cancel the contract between us and you if:
5.1.1 Our stock is insufficient to deliver the goods you have ordered;
5.1.2 We do not deliver to your area; or
5.1.3 Incorrect price was listed with one or more of the items you ordered due to an error in the pricing information received by us from our suppliers or a typographical error.
5.2 If your contract is cancelled by us you will be notified by us by email or by telephone, and we will re-credit to your account the amount deducted by us from your credit card as soon as possible but no later than 30 days of your order. We will not be obliged to offer you any additional compensation for disappointment suffered.
6.1 The goods ordered by you will be delivered by us to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address given us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.
6.2 All orders within the UK are delivered using Royal Mail Special Delivery or an alternative carrier during Royal Mail industrial action. Delivery within UK is £4.50 and will arrive within 1-3 working days.
6.3 The goods you have ordered will be owned by you when they have been dispatched to you. Goods will be held at your own risk and we will not be liable for their loss or destruction once they have been delivered to you.
6.4. Materials on our website may not be appropriate or available for use in locations outside UK. It is prohibited to access the website from locations where its contents are unlawful or illegal. You are responsible for compliance with your local laws, if you choose to access this website from territories outside UK, you do so on your own initiative.
6.5. If the delivery to you could not be completed by the courier or postal service for whatever reason resulting in the goods being returned to us, then you will be responsible for re-delivery costs.
7. Exclusion of Liability
71. If the goods delivered to you are damaged, defective, or not what you ordered, or are of an incorrect quantity, we shall have no liability to you unless we are notified via e-mail of the problem within seven working days of the delivery of the goods in question.
7.2. We shall have no liability to you if the goods ordered by you are not received within seven working days, unless we are notified by you of the problem via e-mail within fourteen days of the date on which the goods have been ordered. If we are notified by you of a problem under the above condition, our only obligation will be, at your choice either:
7.2.1. to credit to you the sum paid by you for the goods in question in whatever way chosen by us
7.2.2. to replace any goods that are damaged or defective; or
7.2.3 to make good any shortage or non-delivery.
7.3. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of business, goodwill, or profits) howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 7.2.1 above.
7.4. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary import, customs or other permits to order goods from our site. The exportation or importation of certain of our goods to you may be prohibited by certain national laws. In respect of the export or import of the goods you purchase we make no representation and accept no liability.
7.5. Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
7.6. We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or Royal Mail.
All notices from you to us must be in writing and sent by email to our contact address at firstname.lastname@example.org, unless otherwise expressly stated in these terms and conditions. All notices from us to you will be displayed on our website from time to time.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
10. Visitor Conduct
10.2 When using this website you shall not post or send to or from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
10.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 10.2.]
11. Links to and from other websites
11.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.
11.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:
(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
(b) you do not misrepresent your relationship with us or present any false information about us;
(c) you do not link from a website that is not owned by you; and
(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
11.3 If you choose to link to our website in breach of Paragraph 8.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
12.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
12.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
13. Governing Jurisdiction
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
14. Trade Marks
Olga Leszczynska trading as Freddie & Cinnamon is the operator of www.freddieandcinnamon.com. All trademarks, product names and company names or logos sited herein are the property of their respective owners. No permission is given by us in respect of the use of any such brand names, photographs, product names or titles or copyrights and such use may constitute an infringement of the owners’ rights.
15. Events Beyond our Control
We will not be in breach of this Agreement or otherwise liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
16. Our Details
Our business’s name is: Olga Leszczynska trading as Freddie & Cinnamon
Our business address is: 30 Fernside Road, London SW12 8LL
Our contact details are: